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Terms of Service

Last updated: 31 July 2026
Effective date: 31 July 2026

Web Specification Studio provides web development and consulting services. Please read these Terms of Service ("Terms") carefully. These Terms govern your use of the Web Specification Studio website (the "Site") and the purchase and use of our technical services, including but not limited to technical audits, web development, retainers, and content services (collectively, the "Services").

1. Acceptance of Terms

By accessing our Site or engaging our Services, you agree to be bound by these Terms and our Privacy Policy. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to purchase our Services. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree with any part of these Terms, you may not use our Services.

2. Services and Scope of Work

Web Specification Studio provides highly specialized technical web services. The specific scope, deliverables, timelines, and fees for any custom project, technical audit, or development work will be set forth in a separate scoped proposal, Statement of Work (SOW), or invoice. We reserve the right to refuse or decline projects at our discretion.

  • Technical Audits: Diagnostic reviews of web architecture, performance, and SEO.
  • Development: Custom applications, architecture implementation, and platform migrations.
  • Retainers: Ongoing technical support, DevOps maintenance, and infrastructure management.

Any requests outside the agreed scope will require a new or amended proposal and may incur additional fees.

3. Payment Terms and Merchant of Record

Our order process is conducted by our online reseller, Paddle.com. Paddle acts as our Merchant of Record and is responsible for payment processing, tax collection where applicable, and payment-related matters.

By purchasing our Services, you agree to Paddle's Terms and Conditions. Invoices must be paid in full according to the schedule defined in your proposal (e.g., 100% upfront for audits; 50% deposit for custom builds; monthly in advance for retainers). We reserve the right to suspend or terminate the Services if payments are not received when due.

4. Intellectual Property Rights

Client Ownership: Upon full payment of all undisputed fees, you will own the final deliverables (e.g., custom code, audit reports, written content) created specifically for your project.

Studio Ownership: Web Specification Studio retains all intellectual property rights in our pre-existing tools, libraries, frameworks, methodologies, and general know-how used or developed during the engagement. We grant you a perpetual, non-exclusive, royalty-free license to use these underlying elements only to the extent necessary to operate the final deliverables. We may reuse general knowledge, techniques, skills, ideas, and experience acquired during the engagement, provided that we do not disclose your confidential information.

Open-Source Software: Final deliverables may include third-party or open-source software licensed under their respective licenses.

5. Client Obligations and Acceptance

To ensure the successful delivery of our Services, you agree to:

  • Provide timely access to necessary systems, code repositories, hosting environments, and analytics platforms.
  • Provide prompt responses to questions, feedback requests, and approvals.
  • Ensure you have the legal right and necessary permissions for any assets, data, or content you provide to us.

Failure to provide required access or approvals may delay delivery without constituting a breach by us. Deliverables are deemed accepted if no material issues are reported within fourteen (14) days of delivery. Following acceptance, any additional work or requested changes may be treated as a new engagement or billed at our then-current rates unless otherwise agreed in writing.

6. Warranties and Disclaimers

We warrant that our Services will be performed in a professional and workmanlike manner in accordance with industry standards. However, many external systems are beyond our control.

SEO and Performance Disclaimer: While we build to the highest technical standards and execute based on proven methodologies, search engine algorithms (e.g., Google) and AI answer engines change constantly. We do not guarantee specific search rankings, traffic volumes, or AI visibility outcomes.

Third-Party Services: We are not responsible for outages, policy changes, pricing changes, or failures of third-party platforms or services (e.g., hosting providers, CDNs, external APIs, CMS platforms).

EXCEPT AS EXPRESSLY SET FORTH HEREIN, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEB SPECIFICATION STUDIO, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Services shall not exceed the total fees paid by you for the specific Services giving rise to the claim.

8. Refund, Cancellation, and Termination Policy

Our Services represent a significant investment of dedicated development time. For details regarding cancellations, refund eligibility, and non-refundable work, please review our Refund Policy, which is incorporated into these Terms by reference.

Termination: Either party may terminate an engagement by written notice, subject to any payment obligations and the Refund Policy.

9. Confidentiality

Both parties agree to hold in strict confidence any proprietary or confidential information disclosed by the other party during the course of the engagement. We will not share your business data, internal metrics, or trade secrets with third parties without your prior written consent, except as required by law. We regularly anonymize engagement details (as seen on our Services page) to protect client confidentiality. This obligation survives termination of the engagement.

10. Portfolio Rights

Unless otherwise agreed in writing or where confidentiality obligations prevent it, we may identify you as a client and display non-confidential aspects of the completed work in our portfolio.

11. Force Majeure

Neither party shall be liable for delays or failure to perform due to events beyond its reasonable control, including natural disasters, internet outages, cyberattacks, acts of government, labour disputes, pandemics, or failures of third-party service providers.

12. General Provisions

Entire Agreement: These Terms, together with any applicable Statement of Work, proposal, invoice, and referenced policies, constitute the entire agreement between the parties.

Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

Waiver: A failure to enforce any provision does not constitute a waiver of that provision.

Assignment: You may not assign this agreement without our consent; we may assign it as part of a business transfer.

13. Governing Law and Dispute Resolution

Before commencing any formal legal proceedings, the parties agree to attempt in good faith to resolve any disputes arising out of or relating to these Terms through informal negotiations. We strive to handle all concerns amicably and promptly. Any unresolved disputes shall be governed by applicable laws based on the location of our core operations at the time of the dispute.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date at the top of this page and, where appropriate, notifying active clients directly. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms. Material changes will not apply retroactively to existing Statements of Work unless both parties agree.

15. Contact Us

If you have any questions about these Terms, please contact us at [email protected].