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Ongoing Maintenance, Monitoring, and Priority Support
Ensure your website stays fast, secure, and up-to-date. We offer recurring monthly retainer options tailored for continuous standard verification and priority development.
"Having the team on retainer gives us peace of mind knowing minor fixes are shipped instantly without scoping delays."
Retainer Packages
Monitoring Retainer
Active monitoring, critical minor bug resolutions, and monthly check-ins.
- Automated performance & CWV checks
- Minor fixes and dependencies updates
- Monthly health report & check-in
- Auto-renews, cancel with 30-day notice
Priority Retainer
Up to 15 hours of priority development work, monitoring, and direct Slack support.
- Up to 15 hours of priority dev work
- Dedicated Slack communication channel
- Monthly detailed activity report
- Auto-renews, cancel with 30-day notice
Custom Retainer
For enterprise scale support, dedicated engineer allocations, or strict SLAs.
- Custom hourly packages & SLAs
- Multi-team coordination & support
- Dedicated point of contact
- Direct Slack/phone access
What you
pay for
The work is clear from the start.
You know what it costs.
Choose a service and the price is already there.
For something custom, define what you need first. Then see the price.
If the work changes, the price comes with it.
Ranti Deb
Founder, Web Specification Studio
*All prices are in USD. Payments are processed through Paddle.
How our retainers work
All monthly retainers are billed in advance. Upon subscribing, we conduct an initial onboarding call to map out priority goals, integrate monitoring scripts, and set up your communication channels.
Important Retainer Rules:
- Notice Period: Cancellation requires a 30-day notice.
- Hour Rollovers: Unused development hours do not roll over to next month to ensure capacity planning.
- Overage: Excess hours beyond priority limits are billed at our standard custom rate after confirmation.
Frequently Asked Questions
What is the notice period for cancellation?
Cancellation requires a 30-day notice period. This enables us to transition codebases, finish current tasks, and adjust our team's capacity allocations.
What happens if I exceed my monthly priority hours?
If you need more than 15 hours of priority work in a given month, we will inform you before exceeding the limit. Additional hours will be billed at our standard hourly rate, or you can choose to upgrade your tier.
Do unused hours roll over?
No. Unused hours do not roll over to subsequent months. This keeps our development capacity predictable so we can always guarantee standard SLAs for all clients.
Do I need a WSS Technical Audit first?
While not strictly mandatory, we highly recommend starting with a Technical Audit first so we can map out a baseline health score for your site.