Consistent help
type: TechArticle
description: If you offer help — a contact link, a phone number, a chat widget, an FAQ — put it in the same relative place on every page that has it. Moving it around is the failure.
language: en
is part of: Web Specification Studio
author: Web Specification Studio
publisher: Web Specification Studio
license: https://creativecommons.org/licenses/by/4.0/
date modified: 2026-07-10T00:00:00.000Z
citation: WCAG 3.2.6 — Consistent Help (Level A)
  type: CreativeWork
  publisher: W3C
citation: WCAG 2.2 Recommendation
  type: CreativeWork
  publisher: W3C
citation: WCAG 3.2.3 — Consistent Navigation (Level AA)
  type: CreativeWork
  publisher: W3C

Web Specification Studio
type: WebSite

Web Specification Studio
type: Organization

breadcrumb
type: BreadcrumbList
item list element: Home
  type: ListItem
  position: 1
  item: https://webspecification.com/
item list element: Spec
  type: ListItem
  position: 2
  item: https://webspecification.com/spec/
item list element: Accessibility
  type: ListItem
  position: 3
  item: https://webspecification.com/spec/accessibility/
item list element: Consistent help
  type: ListItem
  position: 4
  item: https://webspecification.com/spec/accessibility/consistent-help/